157 - Don't Feed the Trolls

157 – Don’t Feed the Trolls

December 3, 2018 by Erick

One of the hazards of being alive is the fact that we’re never going to please everyone. We’re going to have people that will not like what we do. People are going to criticize whatever it is we’re doing. And in the 21st century, this is nowhere more apparent than in social media. This weeks episode is about how to be your best online.

I’m always amazed and saddened by the vitriol and hate that I see online, especially towards women. It’s as if the anonymity of being online, that separation of the digital world, they aren’t talking to a real person. I read comments and the like from others saying things that they would probably never say in person. That social pressure to not be an asshole somehow gets ignored. That distance gives them license to express their most vulgar selves with no repercussions.

Compassion

So how do we deal with criticism? How do we deal with vitriolic tweets and Facebook trolls?

“When someone criticizes you, they do so because they believe they are right. They can only go by their views, not yours. If their views are wrong, it is they who will suffer the consequences. Keeping this in mind, treat your critics with compassion. When you are tempted to get back at them, remind yourself, ‘They did what seemed to them to be the right thing to do.’”
— Epictetus

What Epictetus is reminding us here is that someone else’s opinion is just that – their opinion. It has very little to do with you but says volumes about them. What they are expressing is their view of the world. Often, they don’t have anything to truly criticize other than they don’t like your point of view. They may feel insecure about themselves, and they don’t like the facts presented because it threatens their worldview. I see this a lot in political areas. People often adopt an “us vs. them” mentality where anything that doesn’t come from their “team” is wrong. Often all they can do is threaten or insult the author because they can’t offer up any real counter-arguments.

The next thing Epictetus advises us it to have compassion for our critics. And why is that? Why should we be compassionate towards someone that says mean, cruel, vulgar things to us? Because they are the ones that suffer if their views are wrong. The fact that they can be so cruel tells you that they are pretty unhappy people if they can get so easily riled up and jump quickly to insults.

The easiest way to do this as well is to simply look at the facts. If all they have to offer is insults, then you can easily dismiss it because there are no facts involved. If they actually have something factual and logical, you should be delighted because then you have something you may able to learn from and improve yourself.

Confidence in Yourself

“I have often wondered how it is that every man loves himself more than all the rest of men, but yet sets less value on his own opinion of himself than on the opinion of others.”
— Marcus Aurelius

When someone does disagree with us, how do we react? Do we get riled up? Do we dash off an angry tweet to our critics? Why do we feel angry anyway? If we are acting in a way that we are proud of then nothing that someone else says should upset us. Usually, when we act in a way that comes from anger, we are insecure about something. If we are secure in who we are, if we are holding to our values, then others opinions don’t matter.

When we get into a flame war with a critic, we are no longer in charge of ourselves. When we let the opinions of others dictate our actions, then we are giving them control of us. If we get mad or get depressed because of the criticism of others, we have given them control over our emotions. We become the victim.

Being the Critic

So how should we act online, and in real life when giving criticism to others?

“If it is not right, do not do it. If it is not true, do not say it.”
— Marcus Aurelius

This simple maxim should be our guide in what we say and do. As Jiminy Cricket once said, “Let your conscience be your guide.” Or put more bluntly from Will Wheaton, “Don’t be a dick.” Most of us know when we’re being an ass and when we’re not living up to our best selves. If we have something honest and helpful to contribute, then do so. If not, it might be best to leave well enough alone. Spending time arguing with online trolls is pretty much a waste of time, and you really don’t change anyone’s mind. Usually, you end up getting dragged into a bunch of shit, and each side gets more and more dug in and convinced that they’re on the right side.

The world is full of haters. As we spend more time online and less time in person, and as political divisions become wider, I think we’re only going to see upticks in the vitriol. We need to be sure that we don’t get sucked into the vortex of online hate. By taking the time to be compassionate towards our critics thoughtful on our responses to other people and realize that they are coming from a place where they think they are doing what is best, then we could be part of the solution, not the problem.

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154 – The Paradox of Change

November 12, 2018 by Erick

One of the weirdest things about being a human is how we get comfortable with our habits, and resist change, while at the same time we get bored when things stay the same. In this weeks episode, we’ll talk about how to deal with the paradox of change.

When one day is pretty much the same as the next, we crave variety. If something is too easy, we get bored and quickly lose interest in it. But when life throws a challenge our way we often complain and whine about how life isn’t fair.

So how do we deal with the challenges that life throws our way? How can we learn to cultivate and attitude of gratefulness for the hard things in our lives, and use them to grow and become better people?

“A setback has often cleared the way for greater prosperity. Many things have fallen only to rise to more exalted heights.”

— Seneca

I want you to think about the last movie you watched or book that you read. Can you remember the challenges the hero had to face? The obstacles they had to overcome? Maybe the hero got knocked down and had to struggle over and over to get back on her feet, and eventually through hard work and determination, overcame a great challenge. This is something that we as humans crave in our stories. I mean how interesting would it be if the story started with, “Our hero had everything her heart desired, and lived happily ever after”? Not much of a story, and certainly not one I would be interested in.

So why do we love this in our stories, yet complain about it in our lives? This is what I call the paradox of change. Life is continually changing and bringing new challenges our way, but we get comfortable and feel distressed when our comfort is disturbed, forgetting it’s the challenges that make us who we are, that help strengthen us into being the kind of people we want to be.

Say that you wanted to start your own company. If you want to succeed, then you have to learn how to deal with difficult people and situations. Because it is impossible to never face a tough situation or to have everyone you deal with simply follow and agree with everything you say. You have to expect setbacks and failures because you are going to have to learn how to navigate difficult situations if you want to succeed. In fact, the more you can anticipate and plan for setbacks, the better off you will be. If you only plan for rosy scenarios, then you will have a much harder time when challenges come your way.

“The greater the difficulty, the more glory in surmounting it. Skillful pilots gain their reputation from storms and tempests. ”

― Epictetus

When challenges come our way, one of the most important things that we can do it learn how to face them, and not shy away. If we make a habit of turning away from difficult situations and challenges, we’ll never get stronger. We’ll never reach our full potential. When we make a habit of leaning into the hard things, even if it scares us, then open the door to greater growth and opportunities. If we only take on the easy challenges, then our skills will never improve. If a pilot only sails their ship on the calmest of waters, they’ll never leave port because they can’t count on always having great weather. If a singer only sticks to nursery rhymes, they’ll never develop the skills to tackle the aria they want to master.

How can we look at something in a way that helps us see it as a tool for growth? I think the biggest thing, and this is something that I struggle with, is to let go of the outcome. When we get so tied to the desired outcome, we often just want to skip the hard stuff and get to the end result. When we’re stuck thinking that we want a situation to be a certain way, we can begin to feel like that’s what we’re entitled to. The problem with this kind of thinking is that we can’t control the outcome of any situation. Life has too many random things that happen that are simply out of our control.

When we develop a love of change, an acceptance that everything and everyone is always in a constant state of change. No one in life is static. Too often we get stuck thinking of ourselves as being a certain way, and what our lives should be. When something comes along and disturbs that, we often resist those changes and ignore the reality of the situation. We do this with other people as well. We decide that a person is a certain way and hold to our judgment of them, we find it difficult to accept that they may have changed.

“The impediment to action advances action. What stands in the way becomes the way.”

― Marcus Aurelius

When we can look at a challenge, we need to see it as a teacher, as the thing that will actually train us how to overcome it. We need to look at something and ask, “What can I learn? What skills do I need to develop to over this?” When a musician starts a new piece, she doesn’t simply try to play it start to finish and then give up when she can’t play it perfectly. She starts working at a very basic level. She’ll break it down into smaller workable parts. Each passage presenting its own challenges. She will probably run into things that she’s never done before or isn’t very good at. Working on these passages are the very things that will help her to become better. Maybe she struggles with triplets, and rather than wishing they weren’t in there, she doubles her practice on them. Working on the challenges of the piece is the very thing that trains her in the skills to be able to master it.

“Win or learn, then you never lose.”

— Anonymous

It’s been said that those who don’t learn from history are bound to repeat it. And while this was said more as a critique of society, I think that it’s very true for each of us individually, as well as the places we work. If we label our failures as such rather than as something to learn from, we risk repeating them. A client of mine once made a mistake that brought down some of his companies computer systems. The company fired him missing an opportunity to work with that him to figure out how to prevent it in the future, as well as improving their employee training.

When we can learn to be grateful for the challenges that we face, we can approach them more readily, and humbly. We don’t try to avoid them, but rather welcome the challenge and become excited for the skills and the growth that they will bring. Then when things don’t go as planned, we are able to quickly regroup and learn what we can from the experience, and push forward and do better the next time.

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147 – Look Within

September 24, 2018 by Erick

How often do we look outside of ourselves to know what to do? How often do we doubt ourselves and look to others to find a solution to a problem? How often do we seek the opinions of others to feel like we’re on the right path? This weeks episode is about learning how to find the wisdom in yourself.

“Dig within. Within is the wellspring of Good; and it is always ready to bubble up, if you just dig.

― Marcus Aurelius, Meditations

The culture that we grow up in can have a huge impact on us as to how we view the world. If we’re lucky, we have parents, teachers, and friends that teach us how to listen to our own voice and know what we feel, and what is right for us. Many of us don’t get taught these lessons of self-reliance and self-confidence. We’re taught to please our parents, please our teacher, please our church leaders. Paying attention to what we feel and what we know is right for us is highly discouraged, or at the least given little attention. We grow up relying on the opinions of others to know what we should be doing. We look to see what kinds of relationships we should have. If and when we should get married. What kinds of jobs we should take. What kinds of shows to watch on Netflix.

The thing is, society doesn’t want you to stop and think for yourself. People who take the time to truly know themselves, are no longer easy to control. They are not easily manipulated. They are often poor consumers because they know what they want and don’t waste time or money on things they don’t.

In my case, the church taught me what I was supposed to want. So much of my life was wrapped up in pleasing the leaders and the members of my church. So much so, that I often didn’t know what I really wanted, or how I really felt about things. Even as a grown man, I often find it difficult to know what I really think or feel in a given situation.

When I’m working through what I want in my life, I will find myself looking for the right answer outside of myself because I don’t think that my own opinion is worth anything. I don’t trust that I’m smart enough to figure it out on my own, or that I have the right to decide what I want. To think for myself and do what is right for me, rather than what I think others think is the right thing.

To listen to yourself, to recognize your own wisdom is a scary thing because it means that you are responsible for the results you get. You are responsible for all your failures. You are blazing your own path, rather than parroting what someone else does. You are claiming your life as your own.

It’s also hard because when you decide what you really want to go after, it’s really scary to think that you might not get it. Often you choose someone else’s dream because if you fail, then it’s not that big of a deal.

“When you confine yourself to only those things that are under your control, you cannot be defeated. Don’t be fooled by outward appearances. People with more prestige, power, or some other distinction are not necessarily happier because of what they have. There is no reason to be envious or jealous of anyone. If you lead a rational life, the good lies within you. Our concern should be our freedom, not titles and prestigious positions. The way to freedom is not to be too concerned about things we don’t control.”

— Epictetus

What does Epictetus mean by we can’t be defeated? If we only measure success by the things that we can control, we can never lose. We should never measure success based off of something that we can’t control, in this case gaining a powerful position. He also warns us not to be fooled by what others have because they may not be happier. This means that we should not define our happiness based on what others think is successful.

For example, if I measure the success of my podcast based on how many people are listening, then I will always lose. But if my measure of success is that I put out an episode each week that is important to me, then I am successful. If I feel like I’m improving, that I’m growing personally, then I’m successful.

Epictetus reminds us that if we do our best to be rational, to act on the things that we have control over and let go of the rest then we will find the good inside of us because we will see no need for jealousy or envy because we pursue what we deem as good and important. When we care less about the opinions of others, then we are free from all stress and striving and competition. We don’t care what others think so we do things that are good for us, not what others think we should do, and this is where true freedom lies.

Learning to listen to and trust yourself, and to think critically is a very important part of living a good life. It means that we learn to let go of what everyone else thinks is good for us, and we act on the things that we have control over, and trust that if we do our best, to be honest with ourselves we’ll make good choices. We may make mistakes from time to time, and we’ll fail, but we’ll learn and we’ll grow, and we’ll be free because we are living the life of our choosing, not someone else’s.